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768 votes

Posted: 08 Oct 2014 09:30 PM PDT

92 %578 votes

Posted: 08 Oct 2014 05:20 PM PDT

The Consumerist reports that a man known as Conal complained to Comcast after he was billed for services he didn't actually have. After Conal's complaint, the company promised him extra television channels as a make-good but instead sent him a variety of equipment he didn't need.Conal complained to Comcast again after he was billed $1,820 for the surplus hardware. This is where things get interesting. Conal, who says he works for a large American accountancy firm, compiled a spreadsheet showing every erroneous charge he had received from Comcast, which he sent to the company.

Comcast then apparently refused to reverse the error, so in February 2014, Conal decided to try something else. Being an accountant, Conal contacted Comcast's comptroller, the office that looks after the company accounts. He said he repeatedly called them about his bill, telling them that Comcast should be investigated by the Public Company Accounting Oversight Board.

The Consumerist says that after this, Comcast got in touch with Conal's employer.

At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal's subsequent dismissal from his job; a job where he says he'd only received positive feedback and reviews for his work.

Terrible customer service from Comcast has itself become a meme and was recently highlighted by making a man wait on hold until the office closed and by a customer service rep refusing to cancel a man's service.

Read the full story at Ars Technica.


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Come In, Dead Inside

Posted: 08 Oct 2014 01:05 PM PDT

And here we thought those were two television shows that had lost all cultural relevance by 2002.
Actor Stephen Collins, recently accused sex predator, lives in the same neighborhood as Donna D'Errico, a former Baywatch star. When she heard gunshots and saw police activity, she rushed to tweet about word from a neighbor that Stephen Collins had shot himself. As it turns out, no such thing happened, but not before the celebrity blogosphere went nuts for a few hours.

In celebration of the Giants defeating the nationals Bumgarner drank five beers at once. We can only hope he chugs an entire six pack next.


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2285 votes

Posted: 08 Oct 2014 08:50 AM PDT

713 votes

Posted: 08 Oct 2014 04:41 AM PDT

1115 votes

Posted: 08 Oct 2014 12:20 AM PDT


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